FAQs
General Questions
Can you cater for special diets and allergies?
Yes! We can cater for most special diets and allergies, just tell us at time of booking or shoot an email through to [email protected] to double check. We welcome vegetarians and while there are some dishes we can’t ‘vegetarianise’, we assure you, you will finish with a belly full of deliciousness!
Should I sign up for multiple Urban Forage tours? Do they offer different food?
We would love to have you on multiple tours! The cuisine enjoyed by families in Cambodia varies depending on the time of day, and depending on the area! Our morning tours have completely different food than our evening tours. Our Phnom Penh Experiences have a completely different, equally as awesome, vibe than our Siem Reap Tours.
What if it rains?
We are able to run the tours, rain, hail or shine. the only exception is if it the roads or the markets are flooding. We love rainy season!
Do you offer discounts for multiple tours?
Yes! We offer a 10% discount when you book more than one tour with us, you will receive your discount code after you book your first tour!
How big are the groups?
We love intimate! Our morning tours are maximum 6 people and our evening tours are maximum 8 people. If you have a bigger group, we can cater for you, no problem, we just need to know in advance. Shoot us a message [email protected].
Can I book a Private Tour or Tailor Make my own itinerary?
Certainly, we offer private groups and tailor made itineraries. If you like the sound of one part of an Urban Forage tour and the sound of a part of another Urban Forage tour, let us smash them together to create the ultimate experience for you! Better still let us put together the ultimate getaway! Just email [email protected].
How much food and drink is there?
Come hungry! All our tours offer enough food for a full meal, and then some so be sure to come prepared! Our evening tours include a cocktail as well as free flow beers and softdrinks.
Can I make a booking last minute?
YES! If we can fit you in we would love to! Email [email protected] or call or Whatsapp +855 (0) 88 564 4740.
Do you have any suggestions for restaurants and other things to do in Cambodia?
HEAPS, we have heaps! Shoot us an email after you book and we will give you our secret hot tips!
Payments
Can I pay cash on the evening?
Sure, no probs! If you would prefer to pay cash on the evening that’s no worries, just shoot an email to [email protected] to make your booking.
What is your cancellation policy?
Full refunds are given for any cancellations up to 48 hours prior. No refunds for cancellations within 48 hours of departure, however, shoot us a message and we will try to reschedule for you. No probs! It would be an awesome help if you could just let us know in advance of your cancellation via email [email protected] or call +855 (0) 88 564 4740.
