FAQs

Got questions? We've answered the ones you’re most likely to ask.
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General Questions

What makes Urban Forage different from other food tours?

Food is only part of the story.

We care about the people behind the dishes, the neighbourhoods around them, the history, the humour, the small details most visitors miss. Our tours are designed to feel personal – like being shown around by a curious local friend who happens to know exactly where to eat.

A little food.
A little story.
A city, unfolding.

Is the street food safe?

Yes – and we take this seriously.

We choose places we trust, vendors with strong local turnover and dishes we genuinely love ourselves. Many guests arrive a little nervous about street food and leave wondering why they ever worried.

You’ll also leave understanding why certain places are good – not just what to order.

Do I need to be adventurous with food?

Not at all.

Curiosity helps, but there’s no pressure to eat anything that makes you uncomfortable. Some guests try everything. Others dip a toe in. Both are perfectly fine.

Urban Forage isn’t about shock value.

It’s about understanding a place through flavour.

Will this feel touristy or genuinely local?

We built Urban Forage for people who want to slip beneath the surface of a city.

You won’t find matching umbrellas, loud microphones or restaurants built for busloads of visitors. Instead, expect hidden corners, family-run places, neighbourhood stories and the kind of spots you would almost certainly walk past on your own.

This is less “tour”. More invitation.

Can you cater for special diets and allergies?

Yes! We can cater for most special diets and allergies, just tell us at time of booking or shoot an email through to [email protected] to double check. We welcome vegetarians and while there are some dishes we can’t ‘vegetarianise’, we assure you, you will finish with a belly full of deliciousness!

Will I be full?

This is not a “tiny tasting” situation.

Come prepared to eat properly.

Will I actually learn about the city, or is it just eating?

Definitely more than eating.

Food is our way in – but along the way we talk about neighbourhoods, migration, changing cities, local habits, family businesses, ingredients, culture and everyday life.

We want you to leave understanding the city a little more deeply than when you arrived.

What if it rains?

We are able to run the tours, rain, hail or shine. the only exception is if it the roads or the markets are flooding. We love rainy season!

Should I sign up for multiple Urban Forage tours? Do they offer different food?

We would love to have you on multiple tours! The cuisine enjoyed by families in Cambodia varies depending on the time of day, and depending on the area! Our morning tours have completely different food than our evening tours. Our Phnom Penh Experiences have a completely different, equally as awesome, vibe than our Siem Reap Tours. We offer a 10% discount when you book more than one tour with us, you will receive your discount code after you book your first tour!

I’m travelling solo. Will I enjoy this?

Very likely.

Many of our guests join alone, and food has a lovely way of making strangers feel less strange. By the end, conversations are flowing, stories are shared and people who met an hour ago are swapping travel tips like old friends.

Come solo. Leave full.

How big are the groups?

We love intimate! Our morning tours are maximum 6 people and our evening tours are maximum 8 people. If you have a bigger group, we can cater for you, no problem, we just need to know in advance. Shoot us a message [email protected].

Can I book a Private Tour or Tailor Make my own itinerary?

Certainly, we offer private groups and tailor made itineraries. If you like the sound of one part of an Urban Forage tour and the sound of a part of another Urban Forage tour, let us smash them together to create the ultimate experience for you! Better still let us put together the ultimate getaway! Just email  [email protected].

Can I make a booking last minute?

YES! If we can fit you in we would love to! Email [email protected] or call or Whatsapp +855 (0) 88 564 4740.

Do you have any suggestions for restaurants and other things to do in Cambodia?

HEAPS, we have heaps! Shoot us an email after you book and we will give you our secret hot tips!

Should I eat before the tour?

No.

Please don’t.

Come hungry. Trust us on this one.

Is this suitable for older travellers or families?

Yes.

Our tours move at a relaxed pace, with plenty of stops and moments to pause. Families, solo travellers, couples and curious eaters of all ages tend to find their place here.

If you have mobility concerns or questions, just ask – we’re happy to help.

Should I do the tour at the beginning or end of my trip?

If possible, earlier.

Guests often tell us the tour changed how they explored the country afterwards – giving them confidence with local food, helping them understand neighbourhoods and introducing dishes they kept returning to for the rest of their trip.

Think of it as a delicious orientation.

Why not just explore the food scene on my own?

You absolutely can.

But cities reveal themselves differently when someone local connects the dots.

Urban Forage is about access, context and small details – the stories behind the dish, why one stall matters, what you might otherwise miss, and the places hidden in plain sight.

Sometimes all you need is someone to open the right door.

Payments

Can I pay cash on the evening?

Sure, no probs! If you would prefer to pay cash on the evening that’s no worries, just shoot an email to [email protected] to make your booking.

What is your cancellation policy?

Full refunds are given for any cancellations up to 48 hours prior. No refunds for cancellations within 48 hours of departure, however, shoot us a message and we will try to reschedule for you. No probs! It would be an awesome help if you could just let us know in advance of your cancellation via email [email protected] or call +855 (0) 88 564 4740.

Our Winning Awards

Unique Experience Tour of the Year – Cambodia - 2025 Winner
Winner Viator Experience Award 2025
Viator Top 10 Experience in Asia Award - 2025 Winner
World Luxury Travel Awards 2024 Winner
World Luxury Travel Awards – Cambodia Winner - 2024 Winner
Wiiner Asia Prestige Awards 2023/24
Best Immersive Tour Operator - 2023/24 Winner
Certificate of Excellence - 2019 Hall of Fame
Tripadvisor Hall of Fame - 2019 Inducted to Hall of Fame